Privacy Policy
Effective Date: June 24, 2025 | Last Updated: June 24, 2025
1. Who We Are
Kingdom Group Pest Control, LLC ("Company," "we," "us," or "our") is a licensed pest control company located at 8165 E. 46th St., Tulsa, OK 74145. We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect information you provide directly to us, including:
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Name, address, and contact information (phone number, email address)
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Service location and property details
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Billing and payment information
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Communications preferences and consent records
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Any additional information you provide through our contact forms, service agreements, or direct communications
3. How We Use Your Information
We use the information we collect to:
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Schedule and perform pest control services at your property
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Send appointment confirmations, service reminders, and technician arrival notifications
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Send invoices, payment reminders, and billing communications
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Respond to your questions and customer service requests
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Send marketing and promotional messages (only if you have separately consented)
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Comply with legal obligations and enforce our service agreements
4. SMS / Text Message Communications
Transactional & Service Messages: If you provide your mobile phone number and consent to SMS communications through our service agreement or contact form, we may send you text messages related to scheduling, service reminders, technician updates, invoices, payment reminders, and account notices.
Marketing Messages: We may also send promotional text messages (such as special offers or seasonal service reminders) if you have separately opted in to receive marketing communications.
Message Frequency: Message frequency may vary depending on your service schedule and account activity.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
How to Opt Out: You may opt out of text messages at any time by replying STOP to any message we send. You may also contact us directly at (918) 438-7036 or office@kingdomgroupOK.com to request removal from our messaging list. After opting out, you will receive a single confirmation message and no further texts.
Help: Reply HELP to any message for assistance, or contact us at (918) 438-7036.
IMPORTANT — SMS Data Sharing: We do not sell, share, trade, or otherwise disclose your mobile phone number or SMS opt-in data to any third parties or affiliates for marketing or any other purposes. Your consent to receive text messages from Kingdom Group Pest Control, LLC is collected solely for our use and will never be transferred to outside parties.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
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With service providers who assist us in operating our business (e.g., accounting software, scheduling tools) — these providers are contractually prohibited from using your information for any purpose other than providing services to us
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When required by law, court order, or government authority
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To protect the rights, property, or safety of our company, customers, or others
We do not share mobile opt-in data or phone numbers with any third party for marketing purposes.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You may adjust your browser settings to decline cookies; however, some features of our site may not function properly without them.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Kingdom Group Pest Control, LLC
8165 E. 46th St., Tulsa, OK 74145
Phone: (918) 438-7036
Email: office@kingdomgroupOK.com
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